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ACA WAY Insight · Community

Community Forum

A place for the ACA community to share ideas, ask questions, and continue the conversations that start on the podcast and at the conference.

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saad shahzad

Sep 17, 2026, 7:20 PM

Looking to connect with ACA agencies, brokers, and organizations preparing for the upcoming OEP. I’d be interested in hearing how teams are currently planning for increased inbound call volume, lead flow, and enrollment demand during OEP. For those working with inbound ACA calls or live transfers, what are the biggest challenges you’re preparing for this season — volume, qualification, routing, compliance, or agent capacity? Would be great to exchange insights with others in the community. If anyone is open to connecting, feel free to reach me at saad@webstersolution.co or Telegram: @saadshahzad7.

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John Perez

May 26, 2026, 2:42 PM

The ACA marketplace is changing. What role should the government, carriers, and agents play in protecting consumers while keeping coverage affordable?

saad shahzad·Sep 17, 2026, 7:23 PM

Great question, John. I think one important part of the equation is making sure consumers can connect with qualified agents when they’re actively looking for coverage. From the inbound side, we’re seeing strong interest around ACA calls and live transfers as teams prepare for OEP. I’d be interested to connect with agencies and organizations that are planning for additional qualified inbound call volume. If anyone here is working on ACA OEP campaigns and open to connecting, feel free to reach me at saad@webstersolution.co or Telegram @saadshahzad7.

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